"Excellence in Hospitality" is more than just a motto, it's a higher standard. It is a vision of excellence that we uphold in everything we do. Our properties are designed to harmonize with the natural beauty of their locations, whether it's the vibrant art district in the city or the serene landscape of the plains. Our staff is trained to provide the highest level of service and cleanliness, making you feel welcome and pampered during your stay. At TWC Management, we don't settle for the ordinary. We strive for the extraordinary.
Jamie, with 15 years of experience in the hospitality industry, serves as the crucial link between each property and the management company, actively supporting the General Manager in day-to-day operations. Having held the position of General Manager from 2016 to 2020, Jamie is a three-time M.K. Guertin Award Winner, highlighting her outstanding contributions. Beyond her professional roles, she is dedicated to community service, actively participating on multiple community boards. Jamie's commitment is evident in her relentless efforts to ensure the delivery of the highest quality service and products across all aspects of operations.
With over 36 years in the hospitality industry, Shawna Knight has a seasoned background in sales and guest relations across a wide range of hotel brands. She began her career with luxury resorts, honing her expertise in delivering exceptional guest experiences and building strong community ties. Known for her strategic approach, Shawnacombines brand insight with hands-on sales techniques that drive growth, boost customer loyalty, and elevate each property's market presence. As a Regional Sales Manager for TWC, she is committed to helping each hotel in her portfolio achieve its full potential through effective sales strategies and community engagement.
Ashley Thompson, our HR Specialist and Business Administrator at TWC, holds a BA in the Science of Nursing and Hospital Administration and has eight years of experience in Human Resources Management. She excels in talent acquisition, employee relations, and organizational development. Ashley has streamlined processes, improved efficiency, reduced costs, and structured better outcomes. She has also implemented employee wellness programs, boosting engagement and productivity, and led successful diversity and inclusion initiatives. Ashley values transparency, empathy, and continuous learning, aiming to foster a positive work culture that empowers individuals and drives business success.
Doug provides expert third-party firestopping inspection and construction management services across Colorado. His inspections ensure proper firestopping assemblies during all construction phases, enhancing safety and compliance. Doug also consults and supports building owners with design layouts, contractor selection, and project oversight. With 21 years in construction management and three in firestopping inspections, Doug combines practical experience and strong educational credentials from Purdue University. He holds multiple certifications, including IFC Special Inspector, and is dedicated to promoting effective fire safety and high-quality construction.
Peyton started on his hospitality journey in 2009, serving as a seasonal front desk associate while concurrently pursuing his college degree. As he developed a newfound reverence for the industry, he leveraged the opportunity to acquire invaluable experience by actively participating in various hotel departments. Upon completing his degree in Finance, he made a full-time commitment to the TWC team in 2014, assuming the role of Regional Operations Manager. His dedication and keen acumen led to his transition into the position of Director of Finance in 2017, where he assumed responsibility for all financial aspects of the properties, encompassing payroll, budget management, and accounts payable/receivable activities. Peyton's rapid career progression led him into the role of Chief Financial Officer in 2021, where he extended his purview to additional properties and took on broader responsibilities within TWC Management. Notably, Peyton is a proud member of the Future Leader’s Group within Best Western, further underlining his commitment to ongoing professional development.
Travis began his hospitality career in college, majoring in Recreation, Tourism, and Hospitality. Progressing from Front Desk Agent to Assistant General Manager, Travis now holds the key role of Director of Sales for the entire company. In this leadership position, he strategically manages comprehensive sales initiatives, drawing on his extensive experience to optimize occupancy and ADR through expert sales and revenue management strategies. Travis's dynamic approach and profound industry knowledge significantly contribute to the company's success in the competitive hospitality landscape.
Matt's journey in hospitality began at the age of 19 with Marriott in Austin, Texas. With a background that spans various leadership roles, Matt's career highlights include managing properties like the Hampton Inn Lincoln Airport, leading Task Force GM assignments, and excelling as a GM at the Fairfield Inn Iowa City. Matt's expertise and commitment garnered recognition for achieving the highest GOP company-wide. After a successful consulting career, he joined Love's Family of Companies, where he earned multiple accolades, including the Spirit to Serve Award and the Love's Founder's Club Award. Under his leadership, his hotels received numerous Choice Hotels awards. Matt's passion for delivering exceptional guest experiences, meticulous attention to detail, and unwavering dedication make him an invaluable leader in ensuring every aspect of your stay is flawlessly executed.
In 2009, Jennifer joined the TWC Management team upon completing her degree in hospitality management. Her early years were immersed in limited-service hotel properties, fostering a deep passion for hospitality. During college, she gained exposure in the full-service hotel market. Post-graduation, Jennifer excelled as a Hotel General Manager, earning the Revenue and Marketing Award from AmericInn and a top-three nomination for General Manager of the Year in 2010. This success led to her promotion to a dual property General Manager, eventually advancing to the Director of Operations role. In 2018, she became the CEO of TWC Management, overseeing property development, daily operations, and fostering a culture of professional growth. Jennifer, a Certified Hotel Administrator, actively engages with Best Western Hotels, serving as a Governor, Chairman of the Global Quality Assurance Committee, and contributing to the BW Colorado Co-Op committee.
Samantha brings a wealth of experience and expertise to our team. With a Bachelor's degree in Hospitality Management from Rosen College of Hospitality Management at The University of Central Florida, Samantha embarked on a journey in the world of hospitality. Right from the start, she discovered an affinity for collaborating with like-minded individuals who shared a genuine passion for delivering exceptional service and creating unforgettable guest experiences. Having started her career at a prominent beach resort and convention center, Samantha quickly honed her skills while assisting the sales team. Since then, she has held key positions at several prestigious resorts, as well as spearheaded successful sales efforts at respected Best Western and Holiday Inn properties.
We believe in welcoming guests into the fabric of local communities and culture—and it starts with you. Your diverse background, talents, and local knowledge help us connect with our guests. You’ll lead your own personal career path while making each guest’s journey more notably native. Our culture of welcome, numerous hospitality career tracks, benefits, and perks make TWC Hospitality a great place to work. Just like our hotel guests, you’re going to love it here.